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Nest Camera / Google Hubs

Tigertwins2
Community Member

I have 2 Nest outside Cameras and. 2 Google hubs One is for the front door and the other is for the driveway both are on the same Wi-Fi and extremely close to the router they keep rebooting several times a day and when I say hey google Stream driveway it shows it on both is there anyway to do with that So it streams on the front and then stream it on the back I found one and then turning the volume off on the other one to stream it on the other device I hope you can help me thanks Shannon 😎

5 REPLIES 5

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Tigertwins2
Community Member

Yes because it still happening The cameras are still disconnecting multiple times a day I have reset my router I have moved my nest hubs and it keeps happening I don’t understand why Google Nest can’t fix the issue I’ve seen numerous people complaining about it but no one seems to do anything about it you pay enough for the nest aware and for the cameras and the nest hubs we should be able to get a better product than that

Brad
Community Specialist
Community Specialist

Hey there again,

 

I am sorry to hear that you are still having this issue! Have you made sure that your apps are updated, and have you restarted your devices already? Or have you tried to Factory Reset your devices? That is probably not the best first step to take, but it can clear out a lot of issues. Also, if you try to remove the cameras and add them back in, that could also help. 

 

Please let me know if you need further assistance.

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.