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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

Google doorbell fell off mount and broke lens

The doorbell was installed several days ago (it was a Xmas present). Came home last night and my wife pressed the doorbell and it fell off the mount and the lens broke. Doorbell still works but no camera. Doorbell was fitted as per the instructions. ...

ereidlin by Community Member
  • 1405 Views
  • 10 replies
  • 0 kudos

Nest Cam won’t charge past 3%

My Nest Cam battery died so I brought it in to plug in and charge. After hours of being plugged in it has only charged to 3%. I saw that temperature could affect battery charging however the cam has had ample time to warm up. Are there any ways to tr...

Danielle1 by Community Member
  • 507 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Doorbell (Battery) Ring In House?

I received a Nest Doorbell (Battery) for Christmas. Installed it and connected to my iPhone with the Google Home app. Everything appears to be working correctly.The last thing for me to do is have the doorbell ring audibly inside the house. I'm not s...

Leond60 by Community Member
  • 1228 Views
  • 8 replies
  • 0 kudos

Google Nest Cam

We have installed the floodlight and camera but can't connect to Nest app on my phone (flood light works fine, camera light on on). I already tried all the suggestions listed on the feedback (turning unit off and on, turning airplane mode on and off,...

Greg10 by Community Member
  • 732 Views
  • 4 replies
  • 0 kudos

Ignore Horses

Hello, we use two of the cameras to monitor the horse stalls. How do I get the camera to ignore the horses as a event. Keep getting Person Detected when it is the horse, not a person. Thank you!

Dahkberg by Community Member
  • 380 Views
  • 1 replies
  • 0 kudos

Keep missing doorbell due to low volume on hubs

Hi there, If someone has been listening to music quietly on one of the many nest hubs around the house, when someone rings the door the announce volume is only as low as the volume that the music was playing at - we keep missing the doorbell! Could y...

dtokez by Community Member
  • 1072 Views
  • 5 replies
  • 0 kudos
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