New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Doorbell camera not connectintg.
We got a nest doorbell camera a few months ago. It was working fine initially, but for the last month or so it has shown the error: “live video unavailable. The camera may be unreachable or saving battery.” We have reset it to factory settings a few ...
Resolved! I can’t install my new Nest Battery Doorbell on the Google Home App
Hello I am trying to install a new Nest Battery Doorbell but the app won’t find it.I have contacted Google support who suggested that if after charging for 5 hours, if I still don’t see a blue light after scanning the code and plugging it into power ...
Issues switching the account of a Nest Camera
I have nest Camera. I want to change the Google account it is connected to. I removed the device it from one account and then proceeded to add it to my other google account. I have tried everything, resetting the camera, deleted the google home app a...
Mechanical chime does not work with hockey puck installed
The camera works and the wifi signal is good, but I couldn't get the mechanical chimes to work at all. No buzzing, no muffled sound, no movement of the mechanism--nothing. I tried everything in the support page for chime problems and even tried setti...
Nest Hello stuck on zoomed in on iPhone when someone rings
As someone wrote back in 2021:The Nest Hello always zooms in to the right side of the field of view whenever the doorbell is rung. It is fine during all other times and shows the full field of view. We do not have zoom and enhance enabled. It's annoy...
Can’t talk to visitors (but I hear and see them)
Hi!I can not speak to the person who rang the doorbell. Did a reset (pin in reset 12+ seconds), no dice. From outside, we hear nothing.This is with my iPhone.The doorbell has the latest firmware, as well as my Google Home App and my iPhone.Any ideas ...
camera help needed
I needed to transfer ownership of our cameras at church, but apparently Google doesn't allow a change of ownership. I need to have the current owner cancel our subscription and cancel the cameras? Once that is done, I will need to start up a new subs...
Ring doorbell code
In the nest app for the ring it says get the code - how do we open it to get to the code
Ring doorbell
We just moved to a new house and they had an existing ring installed sept of 2021- we want to access it and have a new Wi-Fi how do we change Wi-Fi and access the ring
All Nest Aware owners of functioning Dropcams should be eligible for a replacement
I have two Nest Cameras and a Dropcam. All are functioning and all are online right now. I was puzzled when a friend told me about the free replacement offer email for his Dropcam. After contacting support I was told that since the Dropcam wasn't onl...
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