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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1527 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17608 Views
  • 0 replies
  • 7 kudos

White Glare during the day

We have a Nest Camera with Floodlight, as soon as it starts to get light out or the sun comes out, the video feed goes all white, as if there is a glare, so you can not see anything until later in the afternoon. Could be a sensor or the floodlight? I...

Denise1368 by • Community Member
  • 1833 Views
  • 6 replies
  • 0 kudos

Can't see doorbell on nest app after changing phones

I pay for nest aware and it shows under my subscriptions. When I try and log in with Google into the nest app it doesn't see my doorbell and says I'm not subscriber. I can see it in Google home but not the nest app that sends me alerts. Just switched...

Help6 by • Community Member
  • 928 Views
  • 5 replies
  • 0 kudos

Resolved! NOT IMPRESSED - Bad customer support service!

My new replacement camera isn't connected to my Nest subscription that I'm paying for, I can see the camera but it's not recording more than a day's history or storing faces as my old camera did!I have been round & round in circles on your help pages...

ClareC-J by • Community Member
  • 629 Views
  • 2 replies
  • 0 kudos

Doorbell stopped working

I have had a Google battery doorbell for over a year and it suddenly stopped connecting to my Google app/phone and wouldn’t connect to my Google home either. It basically can’t do a single thing. It is fully charged and lights up and makes noises and...

Alyssa123 by • Community Member
  • 1735 Views
  • 1 replies
  • 1 kudos

24/7 10-day history in web browser - Again

I saw another thread "24/7 10-day history in web browser", but comments had been disabled. I just want to continue this since having 24/7 video that you can view in a browser is extremely important. Phones are small and hard to control where you are ...

Two dead Nest IQ outdoor

Greetings,I need a specialist to handle a problem. 2 of my 5 Nest IQ cameras stopped working.I checked the app, no green light on the the cameras, checked connections, power source is same as the operational 3 cameras which I swapped outlets anyways,...

wcrotts by • Community Member
  • 731 Views
  • 3 replies
  • 0 kudos

Camera won't connect to internet - blinking light

I have had my cameras for a few years now without issue. Since a recent power cut I cannot get one of my cameras to reconnect to the NEST. It has a blinking blue light and does need seem able to pair. Also my thermostat keeps dropping out too.

Alim by • Community Member
  • 1107 Views
  • 5 replies
  • 0 kudos
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