Nest Camera Viewer Not Showing Video History

[chesterguy69]

I have six cameras and two accounts.  Three of the cameras on one account are showing video history.   The other three cameras on the other account do not show the video history controls on the display.  History was there a week ago.  I have not migrated to the Google aware service, but subscribed for saved video.  What happened and how do I get my video history back?

[ckbkmt]

I had some video history issue with 1 of 3 cameras, clearing the Home App Cache solved it for me.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.