03-17-2023 04:02 AM
Hi all, I am having problems with viewing live feed from my Nest Cameras when Norton VPN is turned on.
When Norton VPN is turned off everything is fine.
Is there a way I can use my Nest Cameras with Norton VPN turned on?
Many thanks for any advice.
03-17-2023 12:04 PM
You'll need to get into the settings in your VPN application and whitelist Nest, that should clear up any issues your having.
03-21-2023 08:30 AM
Hey there,
Thanks for bringing this up to me, I'd love to take a look into this for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This might be helpful if it ever freezes, has connection problems, or isn't working normally.
Best regards,
Brad
03-24-2023 08:58 AM
Hi there,
Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
03-25-2023 03:53 PM
Hey everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Regards,
Emerson