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Nest Camera on Google Home App no longer showing 24 hour footage.

Hannah4
Community Member

I have multiple Nest camera and have a subscription to nest aware plus. I use to be able in the Google home app to select one of my cameras and either watch live or scroll through hours of footage. It looks like the app updated on IOS and now I can only see live footage or specific events. However if the camera did not detect activity, I cannot see the footage. How do I see the full history and not just the events

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Hannah4 

 If you have a Nest Aware Plus subscription, you should be able to toggle between a timeline or a list of events, by clicking on the Timeline or Events icons; see this Help topic:

https://support.google.com/googlenest/answer/10904254

EmptyNester
Silver Product Expert
Silver Product Expert

Just to confirm make sure the app still shows you have NEST AWARE PLUS.  You do this but clicking not he gear income in the lower right corner of the app and then scroll down until you seeSUBSCRIPTIONS.  Then look for  NEST AWARE and click on it and it will tell you if you have NEST AWARE or NEST AWARE PLUS.  Make sure it is PLUS