10-27-2021 02:33 PM
My new doorbell doesn’t alert or record any activity in my driveway. The camera is focused on that area and I can see a live picture. I’ve tried adding a new activity zone, and it picked up my car twice, then began ignoring activity again.
11-11-2021 01:13 PM
Hey there,
I apologize for my delayed response. I'm sorry to hear about the troubles with your doorbell and the alerts, I'm sure it's confusing but I'm happy to help.
When you look into your camera settings, are you able to change the sensitivity? That may help you out in getting better notifications of your front driveway.
Please let me know if you have any further questions.
Best Regards,
Brad.
11-15-2021 01:53 PM
Hi there,
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
Best Regards,
Brad.
11-17-2021 03:34 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.