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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest doorbell not tracking activity.

Hi, My nest doorbell Gen 2 doesn't detect any activity anymore only the doorbell press works. I've got it set to people, animals and packages.I've reset to factory settings and still the same. Any ideas what it could be?

ImranBro by Community Member
  • 210 Views
  • 3 replies
  • 0 kudos

Google home app: unable to add nest cam wired 2nd gen

Hi,This issue is driving me nuts.Just bought a fresh new Nest cam wired 2nd Gen. Trying to add it in Home App.Starting the process, camera discovered then asking me if I have a nest Account (which I don't have as it's my first nest device)If I answer...

pebrb by Community Member
  • 474 Views
  • 7 replies
  • 1 kudos

Can no longer hear anyone talking through my cameras

Have two Gen 2 doorbells and one Gen 2 outdoor camera. All battery powered. Just starter to just bearly be unable to hear anyone talking thought the cameras. (All 3 of them). My family all have the same issues and same Android phones. Volume on phone...

Scarface06 by Community Member
  • 598 Views
  • 10 replies
  • 2 kudos

Cannot connect older indoor Nest Cam (wired) to Nest app

so i have an older wired nest camera and i have had it for about a year. it used to work with my nest app and now it won’t. i know i saved the QR code but i cannot find it. I am able to connect it to the google home app but i want to be able to purch...

amm322 by Community Member
  • 287 Views
  • 2 replies
  • 1 kudos

I now have a nest camera paper weight.

So I went to hook up my nest camera which was sitting in a drawer for a couple yes and as soon as I did I got a message saying they would end support in April. After further research I found out that they were offering credits for people that had the...

BasshawK by Community Member
  • 217 Views
  • 3 replies
  • 0 kudos

Can’t reset camera to new wifi

We changed our WiFi provider and now the indoor camera (wired) doesn’t work. We unplugged multiple times to reset and it didn’t work. It also doesn’t have a reset button. We also deleted the device from our Google home app.

Dramsey by Community Member
  • 507 Views
  • 3 replies
  • 0 kudos

Alexa notification with 1st gen Nest Hello doorbell?

I have a 1st gen wired Nest Hello and a bunch of Amazon Echo speakers. Is there a way to get a notification on the speakers when someone pushes the doorbell? I searched high and low and it seems all of the instructions are for the 2nd gen Nest doorbe...

AL1024 by Community Member
  • 1003 Views
  • 4 replies
  • 0 kudos

Doorbell fell off mount - lens scratched

Hi thereOur doorbell came off the mount and doorbell camera lens has scratched it’s under a year old - is there a way to get this fixed? great product just gutted this has happened.

Mlbmlbmlb by Community Member
  • 293 Views
  • 4 replies
  • 0 kudos

Nest Doorbell (wired) no warranty?

Hi all! I purchased the Nest doorbell wired from Amazon in July of this year. Didn't get it fitted till around September. It has now lost all power. Electrician has been and confirmed all ok with wiring/transformer etc. Contacted google, first person...

LynziLain by Community Member
  • 144 Views
  • 1 replies
  • 0 kudos
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