01-22-2023 01:39 PM
Using the Google Home app and accessing my Nest Doorbell's Live video feed, or watching a playback, the sound comes through the ear speaker and my phone acts as if I am making a phone call to myself while I am watching the Live view or playback. Is there a way to listen to it using the regular audio speakers and it not looking like I am making a phone call?
01-28-2023 07:36 PM
Hi Kaleb1976,
I’m sorry for the trouble here. No worries, we’ll sort this out — a few questions: what’s the make and model of your phone? Is the audio issue persistent or intermittent? If intermittent, how often does it happen? Do you have another device to test your doorbell’s audio? Also, have you checked if your device has permission for your doorbell’s audio?
Looking forward to your response.
Thanks,
JT
01-31-2023 09:31 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Regards,
JT
01-31-2023 11:34 PM
I am using a Samasung Galaxy Note 20 Ultra. The issue is continuous when using the app. My girlfriend has an Iphone and the sound from the camera comes through her media speakers like it should. And I will check the permissions.
01-31-2023 11:37 PM
I am accessing the Nest Doorbell through the Google Home app. It does not have a permission to use the media speakers as an option.