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Nest Outdoor Cam does not turn back on after power failure

Akirafedor
Community Member

Hi,

I have 3 nest cam and when they there is power failure, only one turn back on. I need to take the wire out and in again so they can start again.

I believe it is an important fault as it is easy for any burglar to take advantage of that.

I will need to replace all my cameras with a different brand and would recommend to anyone to not buy any Nest devices until this issue is addressed (It's been highlighted by all users and never been addressed). 

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Akirafedor 

This is an old problem; it often happens with two of our Google Nest Outdoor Cameras, where, after a power outage we have to unplug them and plug them back in again to get them to come back online. It's a real nuisance for customers that have cameras at a remote location. Interestingly, when our electric meter was recently replaced, with an outage that lasted only a few seconds, our two misbehaving cameras did NOT fail to come back online.

Others have posted about this as well.


https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Power-outage-neither-indoor-or-outdoor-...

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-going-offline-after-power-outage...

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Camera-offline-after-power...