Nest Doorbell mounting latch button broken

[nrl]

I notice that this is an ongoing issue, and apparently if the warranty is up then it cannot be replaced or fixed. Has anyone had success in fixing this issue themselves? 

[janthadeus]

Hi nrl,

Thanks for reaching out. Let’s check options for you — could you fill out this form and let me know once you’re done?

Looking forward to your response.

Thanks,

JT

[nrl]

I have completed the form 

[Brad]

@nrl 

Thank you for filling out the form. You should hear from a higher tier of support soon in regard to this thread/inquiry. They will assist you moving forward with this.

Best regards,

Brad

[nrl]

Thank you

[janthadeus]

Hey there,

You’re welcome! I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
 

Thanks for chiming in, Brad.   

Best,

JT