Nest Doorbell wired

[Skaven]

I installed my nest doorbell wired version and for about half an hour the video quality was top-notch after a Wi-Fi reset now my video quality is very poor and blotchy anybody have any recommendations what went wrong

[SteveT1]

Hi there,

I apologize for the late reply. Do you still need help with this? I would recommend to make sure that your video quality option in the settings is set correctly. You can check this article on Nest camera or doorbell settings for steps.

Regards,

Steve

[aatienza]

Hey Skaven,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Archie

[aatienza]

Hey Skaven,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie

[Skaven]

Hello. My situation was escalated and was suspose to hear back withing 48 hours. Never heard back. And now it's says I'm being charged 

[aatienza]

Hey Skaven,

Oh no! I'm sorry to hear that. Could you tell us the case ID from your interaction with our support team so we can take a closer look?

Thanks,

Archie

[aatienza]

Hey Skaven,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Archie

[aatienza]

Hey Skaven,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie