04-06-2024 06:39 AM
I had to replace my Nest doorbell/camera and the new doorbell doesn't seem to use the previous library of saved faces, does anyone have guidance here? I wonder if I'll have to delete the library, so it can begin collecting a new library of recognized faces.
04-06-2024 06:23 PM
Hello, wow,,,, great question. I'm an enduser as well. I have been reading this forum for a number of years and I don't think I have heard that question. I'm thinking your best bet it to open a support ticket with the folks at Google and see what they say. Here is the link (below).
That being said and having a good deal of experience I think your library of faces is gone and you may want to just start rebuilding it.