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Nest Floodlight Camera - Google Home not returning valid IP or MAC.

dwkurfman
Community Member

I installed a Nest Floodlight Camera about 2 weeks ago. I noted at the time that it only gave me the option of adding it to Google Home.

As a part of my regular system monitoring, I monitor devices using both Fing, and the "Client" data from my Omada Controller. However, I'm struggling to find/identify this camera.

When I check Device Information in Google Home, I see a Device ID that doesn't seem to be a MAC. I see an IP address that is not currently assigned (not shown on the Omada Console or on Fing). It's in the valid range, but I don't see it, and I can't ping the address Google is reporting.

Any suggestions on what has gone wrong, and how I remedy? I don't know if the Google is using a random MAC address (like some android devices, in which case I want to turn that off). And I certainly don't understand why the IP address isn't accurate.

UPDATE: Two of my cameras are on Google Home, the others are on Google Nest. Google Nest consistently provides accurate information. When I look at the Google Home cameras, my basic (old) Nest Cam displays the MAC in the Serial no field, and places the same data in the Device ID with '0000' inserted in the middle. When I look at the new Floodlight Camera, the Serial no and Device ID do NOT match, and the serial number is not a valid MAC (based on standard lookups).

Thanks much!

 

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