cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Floodlight camera echoing during talking

Devinharvey83
Community Member

When I'm talking to someone on the floodlight camera voice is low for them to hear me and they hear themselves echoing.

5 REPLIES 5

Brad
Community Specialist
Community Specialist

Hey there,


Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.


Best regards,
Brad

Devinharvey83
Community Member

I have reset it and it's doing the same thing.

Hi folks,
 

Thanks for your help, Brad.
 

Got it, thanks for trying. Let’s sort this out — a few questions: is your phone on speaker phone when you use the talk and listen tone feature? Is there a radio frequency emitting device near your Nest Camera with Floodlight? When did the issue start? Do you have an Android or iPhone? Also, do you have another phone or tablet to try it on?
 

Looking forward to your response.

 

Thanks,

JT

Hey there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread. 
 

Best,

JT

janthadeus
Community Specialist
Community Specialist

Hi Devinharvey83,

 

Checking back in should you still have further questions here. Let us know by replying to this thread.

 

Regards,

JT