11-02-2024 02:12 AM
At 6pm yesterday one of my NEST Cameras blinked for no apparent reason and now only show grey and black streaks During day it had one streak that was color. However, no video is showing and I turned off camera and turned it back on with the software, not physically, numerous times and nothing works.
I have several cameras and this is the only one that it happened to. Did someone laser it? Or why was it the only one that flickered and failed?
I have fiber internet and have no bandwidth issues.
11-06-2024 05:25 PM
Hi @BlackElk!
Thanks for posting in the community.
I apologize for the inconvenience you've been experiencing with your Nest Cam IQ outdoor camera. I understand that your camera was working fine but just started to show you some gray lines instead of the normal video. No worries, help is here.
I know you have already tried turning off and turning on the camera through the app several times; however, the camera is showing the same behavior. In order to fix this issue with your camera, you will need to unplug the camera from its power source, wait 30 seconds, and plug the camera back in.
Tell me how it goes.
Regards,
Daniel.