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Nest Original Power Cord failure

mcjacobs2000
Community Member

Is there a way I can replace the Nest outdoor camera original power cord, due to failure of the main cord that connects to the actual camera unit.  The USB connectors are corroded, and the sheathing has come off.

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. I would suggest that you reach out to Support to see if this is something they can replace for you. Do you know if your device is still under warranty?

 

Best regards,

Brad

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @Brad. Checking in to see if you have further concerns about your Nest Cam Outdoor? Feel free to update this thread, and we're happy to assist you further.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve