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New Floodlight Cam stopped working after 2 weeks & not in HOME app now

paj3232
Community Member

I had an electrician install this. It all worked fine for two weeks. For past 2 months only the floodlight is working and none of it is connected to Home app anymore. What happened???

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there,

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

 

Best regards,

Brad

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @Brad. Checking in to see if you have further concerns about your Nest Cam with Floodlight? Feel free to update this thread, and we're happy to assist you further.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve