Chime doesn’t chime when online

[Gordy]

Chime works after factory reset but not after doorbell is put on line.

[Brad]

Hey there,

I apologize that you are having this issue! I would love to share an article that goes over how to troubleshoot a chime. I hope it helps.

Best regards,

Brad

[SteveT1]

Hi folks,

I appreciate the help @Brad. Just checking in to see if the article shared helped. If you have other questions and concerns, feel free to let me know.

Best,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve