Nest Outdoor Camera notifications

[FloridaHawks]

My camera keeps sending me notifications even though I created a zone to ignore and set for no notifications. I have the "outside zone" set for all options with notifications. I have tried both ways. Using zone to watch and to ignore. Neither has worked. Please help.

[jenniffert]

Hi FloridaHawks,

Thanks for reaching out to the community! I'm sorry to hear that your Nest Outdoor camera is sending you notifications even though you've created an activity zone. Help’s here!

To better assist you, I’d like to ask the following:

• What generation is your outdoor camera (1st or 2nd generation)?
• Are you using the Nest app or the Google Home app?
• What type of notifications do you not want to receive?
• Are you receiving false notifications?
• When did the inconvenience start?
• Do you have more than one camera registered on the home structure? If so, is the issue affecting all cameras or only one camera?
• Has the camera been moved recently?

In the meantime, I'd suggest checking the notifications through the app to confirm what notifications are allowed and disabling the ones you don't want to be notified. For reference, you can check out this article: Camera and doorbell alerts.

Keep me updated.

Best regards,

Jenniffer