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Nest Outdoor IQ camera- now on my 5th camera...

CodesNutrition
Community Member

Hello,

I have had a heck of a time with the nest outdoor IQ camera. I have been on the phone with Google now replacing the 5th camera. The camera goes offline, doesn't seem to be a common denominator with the weather, and than I can never get it to turn back on. I have tried to factory reset it, change out power cords, change outlets but the camera WON'T even power on any more.  The camera is used outdoors, like it is intended to be used.

 

Any help is greatly appreciated as when I call Google all they do is read off a screen. I paid over $300.00 for this camera and honestly has been junk! It seems to work 3-4 months and then all of a sudden does not and won't turn back on.

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.