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Nest Outdoor Wired Camera Water in Lens

Nealesq1
Community Member

A recent rain storm caused water to enter the lens of my wired outdoor Nest camera and the view is now distorted.  The camera is over one year old thus I assume warranty is not an option.  Does anyone have any suggestions on how to fix?  

Thanks.

6 REPLIES 6

EdmondB
Community Specialist
Community Specialist

Hello Nealesq1, 

I’m sorry to hear about the trouble you're having with your Nest cam.To help you out, I'd like to get more details about your situation. Could you fill out this form with all the details?Once you're done, just let me know.

Best,
Edmond

Nealesq1
Community Member

Hi I completed the form. Look forward to your reply 

EdmondB
Community Specialist
Community Specialist

Hi there, 

Thanks for filling out the form! Our support team will send you an email soon to help you out. If you have any more questions or concerns, please let us know.

Cheers,
Edmond

Nealesq1
Community Member

Hi still waiting to hear back on this from someone. Thanks. 

EdmondB
Community Specialist
Community Specialist

Hey there,
 

I'm gonna reach out to our support team about your issue and keep you in the loop with updates.

Best,
Edmond

EdmondB
Community Specialist
Community Specialist

Hi there, 
 

Our support team recently sent you an email. Please don't hesitate to reach out if you have any questions or need further assistance.


Cheers, 
Edmond