12-31-2023 07:16 PM
A recent rain storm caused water to enter the lens of my wired outdoor Nest camera and the view is now distorted. The camera is over one year old thus I assume warranty is not an option. Does anyone have any suggestions on how to fix?
Thanks.
12-31-2023 10:22 PM
Hello Nealesq1,
I’m sorry to hear about the trouble you're having with your Nest cam.To help you out, I'd like to get more details about your situation. Could you fill out this form with all the details?Once you're done, just let me know.
Best,
Edmond
01-03-2024 05:28 AM
Hi I completed the form. Look forward to your reply
01-03-2024 01:06 PM
Hi there,
Thanks for filling out the form! Our support team will send you an email soon to help you out. If you have any more questions or concerns, please let us know.
Cheers,
Edmond
01-05-2024 08:01 AM
Hi still waiting to hear back on this from someone. Thanks.
01-05-2024 03:59 PM
Hey there,
I'm gonna reach out to our support team about your issue and keep you in the loop with updates.
Best,
Edmond
01-12-2024 05:16 PM
Hi there,
Our support team recently sent you an email. Please don't hesitate to reach out if you have any questions or need further assistance.
Cheers,
Edmond