Nest battery Doorbell lens broken

[A_Hidden_Monaco]

My Nest Doorbell camera lens glass has broken. Is there a replacement lens available?

[MplsCustomer]

@A_Hidden_Monaco 

Google Nest does not repair Google Nest devices or sell spare parts.

You could, however, try contacting Support, starting with the link below, to see if they'll replace your doorbell under the 1-year warranty:

https://support.google.com/googlenest/gethelp

[Brad]

Hey there,
 

If you're seeking a replacement, please fill out this form, and a higher tier of support will reach out to you with next steps. 

As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement. 

Best regards,
Brad

[Brad]

Hi there, 

Let me know if you need anything from me, but I am just seeing if you've been able to fill out the form I sent. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

I wanted to pop in and see how things are going. Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad

[EmersonB]

Hello everyone,

@A_Hidden_Monaco, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, MplsCustomer and Brad.
 
Best,
Emerson