Nest battery doorbell won’t stream video

[Robbyr]

Every time I attempt to view the live stream of my nest battery doorbell the UI takes me to the camera setting page instead of a displaying the video. I get notifications when the camera detects an object or person, but when I go to watch the video in the home history part of the app it won’t open the video. See attached for “camera settings”and “home history” pages mentioned above. 

Any insight would be appreciated!

 

 

[Nudo]

Hi, I'm sorry for the annoying question but have you tried deleting the app cache and storage?
Check out the vid and let me know if that helps or otherwise 😉

https://ufile.io/rz6zxw9u

[FAOGozalo]

Hi, I'm having the exact same issue. Google Doorbell (battery) on a Google Wi-fi Mesh. Ring works, history too but not live video. Also, when the doorbell rings live audio doesn't work (as in to send auto messages or speak to a person).

[Brad]

Hey folks,

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,

Brad.