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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Nest doorbell won’t come on

I replaced an existing nest hello and got the doorbell to work but had to replace a transformer. It connected but wasn’t ringing. I did not replace the chime connector. I replaced the chime connector but now it won’t power on. I tried to restart it b...

Doorbell won't mount after charging

I took the doorbell off to charge it, the pin the locates into the wall mount has stuck inside the body of the doorbell so I cannot remount it. This appears to be a fairly common fault. I've tried using the removal tool to pop it back out as suggeste...

Rob4950 by • Community Member
  • 528 Views
  • 4 replies
  • 0 kudos

Google Battery Nest Cam

Just installed the Cam to my outdoor patio and it shows its up and running only in Google Home and Not on Nest app? I have tried everything including setting it up multiple times. I have my other three cams and thermostats all working perfectly, why ...

JoeC123 by • Community Member
  • 290 Views
  • 4 replies
  • 0 kudos

Google Nest Doorbell fell from mount

Hi there,Our Google Nest Doorbell randomly fell from its mount during the day.I had remounted the doorbell, after charging the device, as I have done multiple times. However a number of days later I arrived home to find the doorbell face down on our ...

Resolved! Need replacement chime connector

I recently moved and forgot to bring the chime connector with me. I contacted support and was told because my doorbell is out of warranty they cannot provide a replacement. I explained I wasn't looking for a free replacement under warranty. I simply ...

jrogo by • Community Member
  • 659 Views
  • 4 replies
  • 0 kudos

Adding cameras to my nest account

Looking for help. I have the Nest App with a doorbell camera on it and another outdoor camera. I am trying to add the floodlight camera to my nest account. So in my nest account I go to add product and scan the QR code, as soon as i do this the instr...

Paulpro by • Community Member
  • 343 Views
  • 4 replies
  • 1 kudos

Realistic lifetime of a camera?

Hi, my indoor Nest IQ camera has stopped working - it just won't connect to my wifi.After 2 hours on the phone to 3 Customer Agents, I am told it's out of warranty and hence not eligible for a replacement.I bought the camera on 18-Dec-2018 for £260 (...

chandwpl by • Community Member
  • 306 Views
  • 3 replies
  • 2 kudos

Can I restore an accidentally deleted Nest Camera?

I had a power outage and one of my Nest Camera Outdoors didn't come back from it. I tested the circuit and found it was getting power, but didn't have any lights on. I figured maybe if I delete and re-add it I could get it back. That didn't work, and...

Resolved! Older nest footage

I am in need of video footage from 5 months ago. I have a subscription that goes back 60 days on recordings.This is for a crime that was committed in my shop.Is there way, for a fee or not, to obtain footage from 5 months ago? Would having courts doc...

Doorbell recording sharing

Doorbell recording history. Event history. I can view it but why can't I not share it through other means like messaging or Facebook or Instagram? I have been able to in the past.

BaldHeck by • Community Member
  • 250 Views
  • 4 replies
  • 0 kudos
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