Nest cam 2nd gen noise problem

[Gavila]

I recently set up a nest cam brand new out of the box to use in a nursery. However  the white noise in the background makes it impossible to use. If anyone could help that would be great because without the audio feature it makes the cam pointless.

[EmptyNester]

Hi, I'm an end user like you.  Some natural 'room tone' sound is normal but it sounds like you are hearing something above normal.  Just as a test can you move it to another room in the house and see if it sounds just as bad?

[janthadeus]

Hi folks,

Checking in — I just wanted to make sure if you've seen EmptyNester and Dianahemes’s response. Let me know if you have more questions in mind.

I appreciate the help here, EmptyNester and Dianahemes.

Thanks,

JT

[janthadeus]

Hey Gavila,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do. 
 

Regards,

JT

[janthadeus]

Hi there,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,

JT