Nest cam doorbell battery life while plugged in

[Vin0925]

Ok why is it that I upgrade my transformer, have away and home routines (on when out, off when home) and this thing still takes over a week to charge on top of dying fully within days with a small zone when routines are off.. why can't you guys push out an update to allow more constant trickle charges? It's really not hard at all since it's clearly software based cause when plugged into a charger it'll fully charge in 4 hours.. this is ridiculous... And I don't know why it's advertised as months of battery life cause out the box most it's lasted has been 5 days before I plugged it in followed by upgrading the transformer....

[aatienza]

Hey Vin0925,

I’m sorry for the trouble this has caused you, let me help you out. Could you try restarting your Nest doorbell to see if that helps? Also, resetting it to its default settings might do the trick. Learn more here.

Thanks,

Archie

[aatienza]

Hey Vin0925,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 

Thanks,

Archie

[Vin0925]

I've done this twice and nothing has changed during the month.

[aatienza]

Hey Vin0925,

Thanks for trying. Do you have an Activity zone set up on your doorbell? Also, try to adjust the angle of your camera to a more productive area that catches fewer unimportant activities.

Thanks,

Archie

[aatienza]

Hey Vin0925,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey Vin0925,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie