12-13-2022 02:41 PM
I have a new nest cam indoor wited 2nd generation camera I I can’t get it to show up in my nest app with my other cameras. It only shows on google home. Why?
12-13-2022 04:44 PM
Google Nest decided that its new cameras and doorbells released starting in the fall of 2021 would work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website. We've been using 2 apps for over a year since getting a new battery camera last year.
However, there is a "preview" website, home.google.com, where you can see live-streaming from all of your cameras.
Google Nest's oft-stated reason for this is: "The new Nest cameras and doorbells are exclusive to the home app because we wanted to create an integrated experience with your speakers and displays."
12-13-2022 09:13 PM
this sucks, i just bought it and the doorbell is label nest doorbell, and the google hope app sucks, its mess all over, cant find anything, worst review for this product
12-13-2022 06:02 PM
You have to use the Google home app. The best app won’t work anymore.
12-17-2022 08:28 AM
Hi folks,
@DaveR11 and luisbetog1 we understand your concern about why some features on the Nest app are not available in the Google Home app. We're always looking for ways to improve and we'll take it as feedback. If you have other questions and concerns, feel free to let me know.
I appreciate the help, MplsCustomer and pgauvs.
Regards,
Emerson