01-31-2023 07:43 PM
My nest cam seems to be working but there is a solid red light. I can see the cameras on the app. What does the solid red light mean? I thought green light meant it was working properly.
02-01-2023 08:14 AM
Supposedly a red light means "the LED isn't working properly", with a link to Support: https://support.google.com/googlenest/answer/9268073?hl=en#zippy=%2Cgoogle-nest-cam-indoor-and-outdo...
I suppose that if it's just the LED light you could keep using the camera.
02-04-2023 02:29 PM
Hello everyone,
@Jmoon108 thanks for reaching out here in the Community and for sharing with us your concern. Were you able to read the information and check the link that MplsCustomer has shared above? In case you have an update, you know where to find us.
I appreciate the help, MplsCustomer.
Regards,
Emerson
02-07-2023 02:44 PM
Hi Jmoon108,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Emerson
02-08-2023 03:09 PM
Hey Jmoon108,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.
Best,
Emerson