cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest cam solid red light

Jmoon108
Community Member

My nest cam seems to be working but there is a solid red light. I can see the cameras on the app. What does the solid red light mean? I thought green light meant it was working properly. 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Jmoon108 

Supposedly a red light means "the LED isn't working properly", with a link to Support: https://support.google.com/googlenest/answer/9268073?hl=en#zippy=%2Cgoogle-nest-cam-indoor-and-outdo...

I suppose that if it's just the LED light you could keep using the camera.

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@Jmoon108 thanks for reaching out here in the Community and for sharing with us your concern. Were you able to read the information and check the link that MplsCustomer has shared above? In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer.

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi Jmoon108,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
    
Thanks,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Jmoon108,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson