Nest camera floodlight automatically turns on

[Hushdavid]

Hello!

Not sure if this is suppose to happen, but the floodlight's light automatically turns on at night and stays on.

In order to turn it off I need go into the home app and manually turn it off under the lights section.

I've adjusted the  daylight sensor to the darkest settings and it only comes on in the "darkest" of the night. Problem is, once it turns on... It stays on.

Is that normal?

[paritypaul]

I'm also having the same issue.  Not sure what is triggering the light to turn on as there was no history of movement.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.