Nest camera won’t connect

[Majfrat]

I moved my nest wired cam from one house and wifi into another, and now can’t get it to connect and it won’t ask to connect to a new wifi , can anyone help?

[RXShorty]

Hi @Majfrat 

There is no easy way except to do a factory reset on the device and set it up like new.
Check THIS link for more information.

[zoeuvre]

Hi Majfrat, 

I'm sorry to hear about the situation, but thanks for reaching out. No worries, we'll check this out.

A few questions: What type of Nest Camera do you have? Have you verified if your Nest Camera can find other Wi-Fi networks other than the one you have? Also, does your Nest Camera power on?

I'll look forward to your response. 

Thanks for your help, @RXShorty. 

Best,

Zoe

[zoeuvre]

Hi there,
 

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

Thanks,

Zoe

[zoeuvre]

Hello folks, 
 

@Majfrat, we haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards, 
Zoe