01-24-2022 10:57 AM
Hi,
I can’t seem to get my release tool to work get the doorbell off so I can charge the battery. It’s the flat release tool which goes seems like it goes under the doorbell. Help!
Answered! Go to the Recommended Answer.
01-24-2022 11:57 AM
Thank you!!! Found it 🙂
01-24-2022 11:35 AM
On our Google Nest Hello Doorbells, the pin release tool is inserted on the bottom, but the first install video on this page, at 3:35, shows the flat release tool is inserted on the TOP of the new Google Nest Doorbell (Battery):
https://support.google.com/googlenest/answer/10732535?hl=en&co=GENIE.Platform%3DAndroid
01-24-2022 11:57 AM
Thank you!!! Found it 🙂
03-21-2022 11:58 AM
@Sfam19
I am relieved to hear that your issue is resolved!
Please reach out to Support for a replacement.
Best regards,
Brad.
04-28-2022 06:20 PM
Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
Thanks,
Archie
03-19-2022 11:48 AM
The darn thing broke. Where can I get it replaced. A small screwdriver will not work.