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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

Nest doorbell cam video keeps loading

When someone rings my doorbell I get the notification on my Nest app, When I try to access the video I keep getting a loading screen. I am unable to see who is at the door, interact with them and view the event in real time. Sometimes even the event ...

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Glenn78 by Community Member
  • 249 Views
  • 0 replies
  • 0 kudos

Doorbell camera video playback keeps loading

When someone rings my doorbell and I get the notification on my Nest app, When I try to access the video and I keep getting a loading screen. I am unable to see who is at the door, interact with them and view the event in real time. Sometimes even th...

IMG_1321.jpeg
Glenn78 by Community Member
  • 256 Views
  • 0 replies
  • 0 kudos

Resolved! Face detection on battery doorbell

I am not having trouble finding face detection. What I have a problem with I.e. under my husbands name all these face shots almost everyday are under his name. I don’t want all those pictures. After clicking on his name all these little pictures come...

Sheila3 by Community Member
  • 1318 Views
  • 3 replies
  • 0 kudos

orion grid connect camera not recognised on google home

Hi All, my google home wont recognize my Orion grid connect camera, but DOES recognize my grid connect lights. The camera works perfectly within the grid connect app, but is not recognized as an option to add to google home. I have tried reinstalling...

nzdon by Community Member
  • 2635 Views
  • 6 replies
  • 0 kudos

Resolved! Nest cameras plugged in

I purchased 3 nests 2nd gen battery cameras, had a electrician plug them in so they charge continuously. When the battery is zero I do not see the symbol that says they are charging. And the cameras go offline. What do I have to do to get these camer...

jean54 by Community Member
  • 3700 Views
  • 17 replies
  • 0 kudos

Pink Hue on Nest Outdoor Camera

My video feed on my Nest Outdoor Camera is has turned pink about a week ago. The night vision mode has always been on auto. I’ve tried resetting the camera, but the pink video still appears. What else can I try?

ZachWoehr by Community Member
  • 1531 Views
  • 8 replies
  • 1 kudos
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