No alert or notification when 2nd gen doorbell is rung. No audible to iPhone with txt alert

[Mojosworkin]

2nd generation doorbell sends a txt when doorbell is rung but no audible announcement on my iphone

[MplsCustomer]

@Mojosworkin 

You should get the standard iPhone notification sound when the doorbell is rung, unless you've turned off sound for the Google Home app under iPhone "Notifications". You cannot configure the sound on an iPhone; on an Android phone you can.

[Anonymous]

Unfortunately I've seen literally thousands of users with this exact complaint... At least you know you're not alone... Good luck

[EmersonB]

Hello everyone,

@Mojosworkin, thanks for reaching out here in the Community. Were you able to read the information that MplsCustomer has shared? Were you able to check the settings on your iPhone? Let us know your update here.

Thanks for chiming in, @Anonymous.

I appreciate the help, MplsCustomer.

Regards, 

Emerson

[EmersonB]

Hi Mojosworkin,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Best, 

Emerson

[Mojosworkin]

Thanks Emerson, no resolution yet.  Just people who say they have the same issue. Visual alert works fine but nothing to let me know by audible notification. Hope you can give me a step by step fix for iPhone 13. John

[Lance_L]

Hi all,

Thanks for posting in our Community. I'm sorry for the delay and to hear you're having trouble with this. Let’s check it out.

@Mojosworkin, let’s check the permissions for the Google Home app on your iPhone.

Follow the steps here: iOS Notification Settings.

More information can be found in this handy guide: Nest notifications not working.

Let me know how it goes.

Thanks for the help, Emerson.

Best,

Lance

[EmersonB]

Hey folks

@Mojosworkin, we wanted to follow up and see if you're still in need of assistance. Let us know if you have more questions in mind.

I appreciate your response, Lance.
  
Thanks,
Emerson

[Lance_L]

Hey everyone, 

@Mojosworkin, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community, and we’ll be happy to help.

Thanks, Emerson, for chiming in.

Cheers,

Lance