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Nest doorbell camera lens cracked

Yasha3003
Community Member

Hello,

Nest doorbell is mounted by the door. Last time we closed the door the doorbell fell on the steps and lens cracked. What do we do? It is not usable anymore

Thank you

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Yasha3003 

You could contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.