Nest doorbell install something went wrong

[Raz1]

During installation of the doorbell, after it says connected, I keep getting the message “something went wrong “. Have tried several times in the google home app. 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Usually, this message indicates that it's having trouble with your wifi connection. I would restart your wifi, restart/factory reset this doorbell, and try again. 

Best Regards, 

Brad.

[Ryan_G]

Hey Raz1,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

Check out this link for a complete guide on how to set up your doorbell using the app.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan