cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 96 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15847 Views
  • 0 replies
  • 6 kudos

No live video

This camera used to function. Now it appears to connect but will not display live video. I have spent a considerable amount of time in here searching for like topics to no avail. Only once in all my times of trying to connect it did I get an error 23...

Nest Cam Indoor getting hot, no lights

 My existing Nest Indoor Cam is not working. No lights. Not sure how to factory reset, but unplugging and re-plugging yields NO LIGHTS. But it’s getting very hot. This is the second of these cameras to have this happen.(also a bit of confusion of wha...

IMG_6011.jpeg
TFSD by Community Member
  • 1184 Views
  • 7 replies
  • 0 kudos

Camera stopped sending motion alerts

My camera stopped sending motion alerts. It notices motion and sound. It still sends sound alerts but not for the motion. I haven't changed any settings. Notifications on my phone from Nest are turned on and the Nest app is set for motion and sound.

Mayday by Community Member
  • 1175 Views
  • 8 replies
  • 0 kudos

Google Nest Support Is Terrible

Case ID [2-6768000034226] Other case numbers: 1-7508000033440 9-0967000033457 9-096700003345 5-8795000033586 I have not had a good experience with Google Nest Support in connection with the return of two defective Google Nest cameras. Google sent me ...

dballou by Community Member
  • 1555 Views
  • 11 replies
  • 1 kudos

3 hours then deletes? When did this change?

When I first installed this camera I had 24 hrs of total recording. And only records events. Now videos disappear after a day. Reading threads it seems nest deletes 3 hours after the recording is made. This was not the case a few weeks ago. What is t...

Rob-B by Community Member
  • 1559 Views
  • 10 replies
  • 0 kudos

Google doorbell not working properly

Hi,I have had my Google doorbell (battery) set up since january 2022 working no issues.However, last week it just stopped working. You can ring the doorbell, it sounds, the light turns Green and i get the nofication. However, when i go to my Google h...

Resolved! Chime compatibility

The nest.com/works compatibility checker lists three choices:1 - chime with batteries and no wires2 - chime with batteries and wires3 - chime with only wires Choice 2 is an electronic chime and choice 3 is a mechanical chime. I have an electronic chi...

CosmoC by Community Member
  • 4548 Views
  • 9 replies
  • 0 kudos
to vote