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Nest doorbell keeps loosing wifi connection but signal outside by bell is over 90mbs. Help

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Brian Taylor 4066

 

Reconnect to wifi but wifi signal is excellent
 
1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hello Brian,
 
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can imagine with your doorbell going in and out of connection that it may not be the best situation. I have some questions to ask you:
  • Are you able to move your cameras, or your wifi connection closer to each other?
  • You technically have enough mbps upload speeds for the Nest Hello to work, but the faster the internet the better video quality, etc. you have.
  • Have you tried to restart your camera? If not, you can learn how here
Please let me know if you need further assistance. Thank you for your patience.
 
 
-from Brad C(Community Specialist)