We brought this doorbell a few months ago. It fell off the door frame and the lens has a crack through it. Is there anyway it can be fixed?
Other customers in this forum have reported the same thing. If you're still under the 1-year warranty, you can try contacting Support (at: https://support.google.com/googlenest/gethelp( for a replacement.
Yikes! I’m sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?
I appreciate the help, MplsCustomer.
It's us again. Were you able to fill out the form?
Hi everyone,@Cc8 I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.I appreciate the help, Archie and MplsCustomer.Regards,Emerson
Hey Cc8,We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours. Best,Emerson
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