cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest doorbell not working

Rdelgado0903
Community Member

My nest cam is not working I need help???

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@Rdelgado0903 

This is a community forum. If you want suggestions from fellow customers, you need to tell us a little more about what's happening.

Rdelgado0903
Community Member

@Rdelgado0903 

I can understand you're frustrated.  But I am just another customer.  Almost all of the replies to posts on this community forum are from other customers.  If you want any of us customers to be able to suggest solutions, we need to know what's happening.  Are you unable to complete the install?  Are you getting an "assisting device" error?  Does the camera on the doorbell not work?  Does the doorbell not turn on at all?   Does it not chime? 

If you're completely stalled and need Google Nest Support to walk you through the problem, they are not likely to respond to your post here.  You need to contact them: https://support.google.com/googlenest/gethelp?hl=en.  I know it's time-consuming (and possibly frustrating) to do so.  But most of us HERE are just other customers.

No I didn’t get my problem solved 

Brad
Community Specialist
Community Specialist

@Rdelgado0903

 

I am terribly sorry to hear that you are running into an issue with your Nest Doorbell! I would love to look into this for you and help find a solution. Would you please clarify your issues so we can have a better understanding of the issue, and how we can assist you with it? 

 

Best regards,

Brad.

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

Thanks,

Archie