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Nest doorbell problem

rupi
Community Member

On accepting the user conditions i get the Error: internal error encountered

On the web I read that this is because i use a G-Suite (Workspace) account for Gmail.

It is not pssible for me to change to another Gmail account, because there are too much things connected with the Mail-account.

So, how can i connect/install the Nest Doorbell?

 

4 REPLIES 4

HarryHirsch
Community Member

I'm getting the same internal error and I'm also using a Workspace account. Any ideas ?

ChantelleH
Community Member

I've just spent hours working on this - apparently, it's a known issue and Google don't care. It's not going to be fixed the only option is to create an entire new gmail account, and move everything over to that new account which for me, is literally hundreds of changes. I'm incredibly angry that there's no warnings about this at all. 

rupi
Community Member

No replies from Google Nest☹️

I sent it back and i will use another doorbell😀

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.