Nest doorbell

[Anuj333]

After resetting my nest doorbell i am not able to add it on google home app, everytime i try to add a device it keeps coming back to the nest's login page.

[MplsCustomer]

@Anuj333 

What do you mean by "the nest's login page"? In the Google Home app, are you going to Settings and clicking on the "+ Add" button or on the "+" icon, selecting "Device", selecting "New device", selecting your Google Nest "home" and clicking "Next", getting a "Looking for devices" screen, and then, if it doesn't find your doorbell initially, getting a "What are you setting up?" screen and selecting "Doorbell"? In this whole install process, I don't see anything like a "nest's login page".

[zoeuvre]

Hi folks,

@Anuj333, thanks for reaching out to us, and I'm sorry to hear about the situation. I want to check if you are still in need of any help. If so, what type of Nest Doorbell do you have? Was it added before on the Google Home app or Nest app? Also, if you are getting thrown back to the Nest app's login page, can you try to setup the doorbell there and let us know how it goes?

I appreciate your help, @MplsCustomer. 

Best,

Zoe