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Nest floodlight camera unable to connect with Google Home app

Vinayp
Community Member

Hello,

I'm unable to add nest floodlight camera to my google home app. I had it installed by a nest pro installer. He helped configuring but i had created a new home in the app. I deleted that home, reset the camera manually and now my home app cannot detect the camera on the network. I have tried restarting my wifi network but it didn't help. Can i get some help please? 

4 REPLIES 4

Joseito
Community Member

Same here. Just installed a brand new Google Nest Floodlight camera, but the Google Home app can't see it when I try to add new device

RorySkyfall
Community Member

Ditto. I'm also on Google Fiber 2 gig and wondering if that's a problem with these new routers.

Vinayp
Community Member

I resolved my issue. Essentially, i had installed the floodlight camera in place of an existing light on top of my garage. That light has a switch which was turned off and so the camera was not powered on. Flicked the switch on and immediately linked into my google home app. I did a reset by pressing the button on the camera before searching for the camera on the home app. 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS