03-06-2022 03:51 PM
I’m having trouble with the nest hello doorbell staying connected. For four or five times now i unwire the doorbell and reinstall it’s wired connection only to have the doorbell drop connection 30 minutes to 2 hours later. Connection never resumes until unwired and reinstalled.
Wifi is within close proximity, and always active. Power is also good. I can seem to find a solution to keep things up and running. Any help would be appreciated.
03-14-2022 12:09 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
03-15-2022 11:06 AM
After fiddling with the wires and connections, my issues were resolved. No further assistance is needed at the moment, thanks for checking back, Brad.
03-23-2022 12:31 PM
Hey Folks.
I am relieved to hear that your issue is resolved! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.