Nest outdoor battery camera

[barbiejo2020]

I changed servers and can’t connect my camera 

[Jenelyn_O]

Hi barbiejo2020,

Thanks for reaching out. I'm sorry for the delay. Nest Outdoor Cameras don’t have a reset button. You have two ways to connect your camera to your Wi-Fi network. First, is to update its Wi-Fi settings or remove and re add it to the Nest app.

Here’s how:

1. On the Nest app home screen, tap Settings.
2. Scroll down below until you see Product > select the camera you want to update.
3. On the Camera Settings > tap Wi-Fi connection > tap Start.

Follow the on-screen instructions. Scan the QR code on the back of your camera when prompted. Have a look at this guide: Change camera and doorbell Wi-Fi settings.

Best,

Jenelyn

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,
Juni