Doorbell problems

[Aglover]

It's telling me I can not use electric chime on my door ell when using battery power. So how do I change that so I can hear when it rings. It's not letting me turn it on in settings because of this battery power mode so I have a silent doorbell. I need help.

[MplsCustomer]

@Aglover 

The battery doorbell cannot ring a wired electronic OR mechanical doorbell chime for the simple reason that the doorbell is NOT wired to the doorbell chime. As a result, the "Indoor chime" option is automatically disabled when the battery doorbell is NOT wired.

However, you SHOULD be able to turn on the "Visitor announcements" option (in spite of some misleading text on the screen for the battery doorbell in the Google Home app) and get visitor announcements on all of your Nest Hub(s) or Nest Mini(s) if you have either (https://support.google.com/googlenest/answer/7672451) and if the Nest Hub(s) or Nest Mini(s) are in the same Google Nest "home/structure" and are NOT set to "Do not disturb".

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. I hope you already get the answer you're looking for. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I appreciate your help, @MplsCustomer.

Best,

Jenelyn

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,
 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni