Nest outdoor camera and doorbell

[Dtoth106]

I can’t play videos. Only see still pictures. It was working but stopped. Do I need a subscription to continue?

[MplsCustomer]

@Dtoth106 

Yes, after your 30-day free Nest Aware trial subscription ends, you need a paid subscription.

The Google Nest Help topic below lists what you get with and without a subscription for each camera and doorbell:

https://support.google.com/googlenest/answer/9681538

[zoeuvre]

Hi folks, 

@Dtoth106, thanks for reaching out, and I'm sorry to hear about the situation. I want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you more. 
 

I appreciate your help, @MplsCustomer. 

Best,

Zoe 

[zoeuvre]

Hi there,

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.

Thanks,

Zoe