Nest outdoor camera goes offline at night

[PamelaK]

I purchase three cameras and one door bell camera about 3 months ago. I have not had any issues with the door bell camera. Two of the cameras are outside cameras plugged in, and one is an inside camera. For the last month one of my outdoor cameras goes offline every night. The one that goes offline is the closest one to the house. It goes offline around 11pm then about 5am it has came back online on its own. I have done the following multiple times.

Factory reset, rebooted the WIFI/Modem, reseated the plug to the camera and the GFI it is plugged into, reset the GFI ( GFI is new and has never been tripped), and checked the wire, but nothing stops the offline issue. Anyone have any ideas? I am thinking maybe it is a  warranty issue...

Thanks community!

Pam K

[PamelaK]

Thanks for the information!

[EmersonB]

Hi PamelaK,

Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, do you use the Nest app to control your Nest Cameras? In case you do, do you have a schedule setup? How far are your Nest Cameras from your Wi-Fi router? Have you tried checking if it's still recording an event even though it's offline?

Let us know your update here.

Best,

Emerson

[PamelaK]

Emerson,

Thank you for reaching out to me! I use Google home to control all nest camera's. There is not a schedule set up. The one that goes off line is the closest to the router, and nothing is blocking it. About 30 feet. It is not recording when it is off line. The issue has happened maybe 5 times since my initial post, but has not happened in a week. Maybe it was a glitch?

Thanks again, if you need any other info please let me know! I really do like my cameras 😁

[EmersonB]

Hello PamelaK,

Thanks for getting back to us. We're glad that it's fixed now. Let us know if you have more questions in mind. 

Regards,

Emerson

[PamelaK]

I appreciate your help!

[zoeuvre]

Hi there PamelaK, 

Awesome! If you have questions or concerns in the future, feel free to start a new thread, and we'll be happy to help.
 

I appreciate your help, Emerson. 

Cheers,

Zoe