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Nest outdoor camera lost magnet

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Southern Star Aquariums 

 

I have looked everywhere for my nest outdoor camera magnet and apparently it was lost in the move. I have spent a month trying to find one so I can get my camera mounted. I have bought multiple aftermarket mounting systems and none will work because none come with the magnet. Connected with google help chat and have had no luck. Please help me find a replacement.

1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hello there, Southern Star Aquariums.
 
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I would love to look into this missing camera backplate for you!
 
I will be reaching out to your email on file to collect additional information. Please look out for that email.
 
Here is your Case Number: 7-3349000031483
 
 
-from Brad C.(Community Specialist)