11-23-2021 07:13 PM
I have a Nest Outdoor cam, not the Nest IQ Outdoor cam. The power cable is not weatherproof as the outer wire casing has degraded and the bare wires are showing, badly. Can the power cable be replaced? If so, how do I get a replacement cable? Also, the cable plugs into the back side of the camera and I have tugged on it and still am unable to detach the cable from the camera.
Thanks.
11-24-2021 08:45 AM
Hey there,
Thank you for your patience. I have submitted the Request for a Replacement, and here is your Case Id: 3-7800000031994
Please note: once I have submitted your replacement request, I will be locking this post.
Best Regards,
Brad.