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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1646 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17764 Views
  • 0 replies
  • 7 kudos

Strange Behaviour With Nest Cam Battery Going Offline

I have a strange situation with my battery camera going offline. A few days ago, I received a notification that the camera was offline; I figured it was due to the cold. I brought the camera inside and put it on a desk-top dock that I have, and it st...

Resolved! Google Nest Cam battery can't connect to wifi

I recently bought a new Nest Cam battery for outdoor usage. When im trying to add the device to my google home it always fails when it tries to connect to the wifi. I get the "Couldnt't connect to Wi-FI" error followd by 0.80 and sometimes 0.65. I al...

Riic0 by • Community Member
  • 1973 Views
  • 10 replies
  • 0 kudos

Resolved! Shared invite not loading doorbell, cameras or heating

Hello, we have google heating, wired doorbell and nest camera. They are set up on my husbands account and he has invited me to them. However they simply won’t load on my google home app. They hang for ages then say unable to load. previously I could ...

Hannahm by • Community Member
  • 396 Views
  • 1 replies
  • 0 kudos

Turning off Google Nest Cams through Google hub

I have multiple Google nest cameras, inside and outside, and want to turn them on and off by using commands on my Google Max hub. I can see the cameras on the hub, watch videos, but am not able to turn them off and on. Is this possible?

pmsimp by • Community Member
  • 333 Views
  • 1 replies
  • 0 kudos

No audible out of doorbell

Hello,I have no audible coming out of my doorbell cam. If I play back the videos I can hear my voice but nothing comes out otherwise. I do hear the audio coming in from the doorbell on my phone. I have reloaded the device and done all basic troublesh...

Jdsal8 by • Community Member
  • 338 Views
  • 1 replies
  • 0 kudos

Nest Doorbell

When trying to install camera, Went to play store to download app as requeted. Error message states that app is not available due to app ,is an older version of android. What am I suppose to do now to install necessary app?

Walterlee by • Community Member
  • 320 Views
  • 1 replies
  • 0 kudos

Nest Doorbell Gen 2 Wired not ringing Chime Inside

I installed a Nest Doorbell Gen 2 Wired yesterday. It's located where the doorbell was which rang the mechanical chime inside before installation. I upgraded the transformer to 16VAC-30VA. Unread 18v at the transformer and at the chime itself. The do...

Myata92 by • Community Member
  • 803 Views
  • 5 replies
  • 0 kudos

Chime connector

The installation instructions for my new 2nd generation shows a chime connector with 4 wires. My chime connector that came in the box only has two wires, so I can’t follow the instructions. What do I do?

Baron19 by • Community Member
  • 322 Views
  • 1 replies
  • 0 kudos

Google nest camera not showing video with FIOS 1gb router

I had my 3 Nest outdoor cameras installed and working with FIOS 300mg connection last year, changed to Astound , factory reset and reconfigured and worked again. Then I moved back to FIOS but with a 1 GB connection and new router and I was able to fa...

SDSD by • Community Member
  • 468 Views
  • 3 replies
  • 0 kudos
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